Managed Services and application hosting services is currently being provided in the logistics and transportation vertical.

This is a complete end-to-end service arrangement for customers who want to enjoy the benefits of customized software solutions without being burdened by on going involvement in information technology operations.

Customers can enter into a service arrangement with Digital Domain as

a customer with an existing application

a customer with a new application to be built and managed

For existing applications, Digital Domain has a well tested methodology to transfer knowledge and operational criteria from customer and thereafter manage the service with mutually agreed SLAs.

For new applications, Digital Domain can build the entire application from customer’s specifications and thereafter manage, maintain and host it. Using custom solutions is usually the prerogative of large corporations, but Digital Domain’s service enables customers who have no internal IT organization to aspire to and use entirely custom made solutions without setting up an internal IT shop.

Managed services include

Custom application development (if applicable)

Operations Management

Physical Hosting (using US based Co-location facilities)

Help desk